TERMS AND CONDITIONS

Welcome to the Love and Stars Jewels store!

The website loveandstarsjewels.com is the property of LOVELY STARS SRL (hereinafter referred to as "the company"), CUI: 42520211, order number in the Trade Register: J40/5288/2020.

Using the site loveandstarsjewels.com _ you implicitly agree to the terms and conditions below. For the best use of the site, it is recommended to read the terms and conditions carefully. If you do not agree with the terms and conditions presented on the site, do not use this site.

loveandstarsjewels.com _ reserves the right to modify the terms and conditions whenever it deems necessary, without prior notification, the current version of which is permanently available on the website. Please check this page periodically for any changes. Continued use of the site after the terms and conditions change implies acceptance of the changes made and the new terms and conditions.

1. Site Content and Copyright

The content of this site (texts, graphics, images, etc.) is the property of LOVELY STARS SRL and is subject to the Law on copyright and related rights. The information can only be used with the written consent of the company. The company makes permanent efforts to keep the information on this site accurate. Rarely, they may contain occasional inaccuracies, so we do not guarantee the accuracy of the information at any given time.

The photos are informative, each natural stone and natural cultured pearl is unique and there may be slight differences in color, shape and size from the product shown.

Also, the colors of the products differ depending on the colors that are set on the device used (computer, laptop, phone, tablet, etc.).

We disclaim liability for any situation that may arise due to software errors or technical failures occurring on the server.

The content of the information refers to the description in a certain degree of detail of the activities, products and services. LOVELY STARS SRL will not grant any guarantee regarding:

– avoiding arduous use or interruption in use of the site;

- not to negatively affect other systems by using the site;

- the non-existence of viruses or other components that could harm users on the website.

Thus, the company cannot be held responsible for any direct or indirect damages caused by the use of its website.

All information presented on the website regarding loveandstarsjewels.com products, prices, information, marketing campaigns and promotions, technical aspects, are presented for informational purposes only. Nothing from the site's content loveandstarsjewels.com it cannot constitute a firm offer to contract and cannot engage the liability of the company in the absence of further agreements.

loveandstarsjewels.com makes no representation, promise or warranty as to the accuracy, completeness or suitability of this content, guidance and advice, assumes no obligation of result or diligence to any person, expressly excludes and disclaims liability for any cost, loss or damage incurred as a result of the use of the content.

It is prohibited to access this site with automatic download programs without our express permission. We reserve the right to store full logs and take legal action against individuals or companies accessing our site with such programs.

2. Registration

To create an account on our website, it is necessary to provide us with the following information about yourself: name and surname from the identity document, e-mail address, home address, product delivery address, telephone number where you can be contacted. If one or more of the above information changes, please update your account.

3. Products

Products will be delivered based on your order, subject to availability.

Thus, the company reserves the right not to honor an order, if the respective product no longer exists in the company's stock for various reasons. In such cases, you will be contacted by email/phone by us.

Users expressly agree that using this site and purchasing products is at their own risk.

4. Prices

The prices are set at the time the products are displayed on the website, they only include the related taxes, but they do not include the delivery costs.
We reserve the right to cancel any order that occurred as a result of technical faults that affected the characteristics of the products present on loveandstarsjewels.com respectively, but not limited to, the situations where the price displayed on loveandstarsjewels.com for a certain product is unrealistically small (compared to other products with similar features), as well as situations where certain erroneous features were displayed for the products sold or certain essential features were not displayed.

5. Receiving orders

Orders are placed electronically, using the order form.

By placing an order on our website, you consent to the use of your data (including those added later) for the purpose of delivering the requested products, services and information. We understand that by accepting the terms and conditions we have your consent to use the information provided by you in order to exclude possible fraud.

Providing false or incomplete data when completing an order is prohibited. We reserve the right to take legal action against individuals who provide false information.

Once the order is placed, you agree to the specific terms stated on the order page and to the product prices and shipping cost displayed in the shopping cart.

We reserve the right to store customer information: name, address, email, phone, CNP, ordered products, for the duration necessary to fulfill the orders and in order to create statistics.

We may cancel the order placed by you, upon prior notice, without any further obligation of either party to the other or without either party being able to claim damages from the other in the following cases:
- non-acceptance by the issuing bank of the client's card, of the transaction, in the case of online payment;
– invalidation of the transaction by the card processor approved by us, in the case of online payment;
– the data provided by you on the site is incomplete and/or incorrect.

The price, payment method and payment term are specified in the order. The seller will issue to the buyer a invoice for the delivered products, the buyer's obligation being to provide all the information necessary to issue the invoice in accordance with the legislation in force.

6. Payment

Payment for products ordered from the loveandstarsjewels.com website and delivery costs are paid by electronic means of payment or cash on delivery at the time of delivery. Cash on delivery is available only for orders with delivery on the territory of Romania.

7. Delivery

The products will be delivered anywhere in the country through a courier company.

Delivery costs are 19 lei for deliveries in Romania and are borne by the customer . The cost of delivery is borne by the company for deliveries related to orders greater than 500 RON.

The charges for international deliveries are as follows:

• 50 RON (10 EUR) - Bulgaria, Greece, Hungary
• 150 RON (30 EUR) - Austria, Belgium, Denmark, France, Italy, Spain, Netherlands
• 200 RON (40 EUR) - Finland, Portugal, Sweden

and are borne by the customer. The cost of delivery is borne by the Buyer.

Receipt of the products represents your acceptance that the products have arrived in good condition. The invoice constitutes the sales contract according to the legislation in force.

8. Return Rights

In accordance with the legal provisions, we inform you of the following: the consumer has the right to notify in writing that he renounces the purchase, without penalty and without giving a reason, within 14 days of receiving the product by returning the product within this period purchased in the original packaging, with all the accessories received (bag, boxes, bags, certificates, etc.), together with any bonuses, gifts or other elements that accompanied the product. The product is necessary to show NO signs of wear or wear .

The address where the parcel must be returned is: LOVELY STARS SRL

Str. Nedeleanu Ion 13, bl. V22, sc. 2, et. 6, ap. 46, sector 5, 051722 Bucharest.

Legal entities do not have consumer status and in this case we reserve the right to accept or not the return of the products.

Careful! The return is made just after sending a written request to the address loveandstarsjewels@yahoo.com . The product must be returned in the same condition in which it was delivered.

We reserve the right to refuse the return if the product is returned damaged or incomplete, with signs of wear or wear or if it lacks accessories, certificates. We also reserve the right to refuse to accept the return in case of abuse (repeated returns).

RETURNS ARE ONLY ACCEPTED BY COURIER.

The return courier fee is borne by the Buyer.

Terms of exchange

If you do not want to return a product but want another product instead, you can request a product exchange. You will send the product you want to exchange (paying the shipping cost), and we will prepare the new product you want and send it and we will pay the shipping fee.

Any price differences are settled by bank transfer following the issuance of invoices.

The address where the product you want to exchange must be returned is:

LOVELY STARS SRL

Str. Nedeleanu Ion 13, bl. V22, sc. 2, et. 6, ap. 46, sector 5, 051722 Bucharest.

9. Communication with customers

The methods by which site visitors initiate contact with us are: online chat, e-mail address, telephone, forms present on the site.

This contact takes place to ask for information about our products, to request price offers from us, to consult our opinion on various topics relevant to the purchase experience, to benefit from our services, to facilitate the payment process.

Your initiation of contact is/constitutes your consent to respond back to you, provide you with information, receive payment details or any information requested.

After the initial communication, the company establishes as its legitimate interest the possibility of sending and communicating further information, relevant to your request, without having the character of a newsletter. This information may appear as a result of improving our products, launching new products that come to your aid, or matters related to the topic discussed.

loveandstarsjewels.com can display, on its pages, advertisements for the products in its offer as well as for products or services belonging to third parties. By accessing loveandstarsjewels .com and by accepting its Terms and Conditions of Use and Privacy Policy, you directly express your consent to be the recipient of these commercial communications.

10. Limited Liability

This site may contain links to other sites. The Company makes no warranty and bears no liability for any illegal content or other violations of the law found on these sites.

The information on this site has been checked with the greatest care. However, we assume no responsibility for their timeliness, accuracy, completeness and/or quality.

We disclaim liability for any situation that may arise due to software errors or technical failures occurring on the server.

The content of the information refers to the description in a certain degree of detail of the activities, products and services. LOVELY STARS SRL will not grant any guarantee regarding:

– avoiding arduous use or interruption in use of the site;

- not to negatively affect other systems by using the site;

- the non-existence of viruses or other components that could harm users on the website.

Thus, the company cannot be held responsible for any direct or indirect damages caused by the use of its website.

All information presented on the website regarding loveandstarsjewels.com products, prices, information, marketing campaigns and promotions, technical aspects, are presented for informational purposes only. Nothing from the site's content loveandstarsjewels.com _ it cannot constitute a firm offer to contract and cannot engage the liability of the company in the absence of further agreements.

11. Security of Personal Data and Information

According to the requirements of Law no. 677/2001 for the protection of individuals regarding the processing of personal data and the free movement of such data, amended and supplemented and of Law no. 506/2004 on the processing of personal data and the protection of private life in the electronic communications sector, we are obliged to manage the personal data you provide us in a secure manner and only for the specified purposes.

LOVELY STARS SRL uses personal data entered by customers only for the stated purpose of this website. The information in the order form is necessary to confirm the order, to carry out the delivery of the purchased products, etc., and in no case will it be provided or transmitted to a third party.

LOVELY STARS SRL does not encourage spamming, does not provide your e-mail address to any third party, does not sell, does not offer, does not exchange e-mail addresses obtained through the site, does not pass your e-mail address to others people accessing the site.

LOVELY STARS SRL does not assume responsibility for the loss of information caused by bugs or errors of the software with which the site is designed and hosted. We are also not responsible for security breaches that may exist in the servers of the hosting company that hosts the site.

LOVELY STARS SRL certifies that it will respect the rights conferred by Law no. 677/2001 on the protection of individuals regarding the processing of personal data and the free movement of such data.

Any person who visits loveandstarsjewels.com and provides personal data or information through this site expressly and unequivocally consents to the following: the processing of such personal data and information by LOVELY STARS LLC; sending promotional materials specific to direct marketing operations; settlement by LOVELY STARS SRL of the requests, questions and complaints addressed (see the Contact page on the website); other activities undertaken by LOVELY STARS and permitted by law, which are not subject to approval by the recipient.

12. Litigation

Any dispute arising between customers and the company will be resolved amicably. If the parties failed to settle the dispute amicably, it will be settled by the competent courts, from the company's headquarters LOVELY STARS SRL.

13. Privacy Policy

LOVELY STARS SRL, (hereinafter referred to as the "Company" or " LOVELY STARS SRL", a company established in accordance with Romanian legislation, registered at the Trade Registry Office under no. J40/5288/2020, Unique Registration Code 42520211, processes in accordance with the provisions of Regulation (EU) no. 679 of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and regarding the free movement of such data and repealing Directive 95/46/EC ("General Data Protection Regulation"), your personal data in good faith and in achieving the goals specified in this Information Note.

1. Personal data

The data processed for advertising, advertising, marketing or profiling purposes are, as the case may be, the following:

• name, first name;
• home address/residence/correspondence, telephone, fax, e-mail.

Personal data are collected through the following communication channels:

• Contact forms on the loveandstarsjewels.com website
• Email address loveandstarsjewels@yahoo.com

As part of the administration of the site, we have taken technical and organizational measures to ensure a level of security corresponding to the existing risks through storage and processing.

2. Purposes of personal data processing

These data are processed by the company for the following purposes related to advertising, publicity and marketing:

a) for direct marketing purposes, through the use of means of communication, namely email, sms, fax, in accordance with art. 6 paragraph 1) letter a) of the General Regulation on data protection, such as for receiving newsletters and other commercial communications, for the promotion of the company's products and services.;

b) for your profiling, respectively to be able to provide you with information on standard or customized products and services of LOVELY STARS SRL., by analyzing the services purchased, the transactions made and other similar information, in accordance with art. 6 paragraph 1) letter a) of the General Regulation on data protection;

3. Duration of personal data processing

Data processing for marketing purposes will take place until you withdraw the consent granted for this purpose. In the event that you withdraw your direct marketing consent, your data will no longer be processed for this purpose, from the moment you withdraw your consent.

In this regard, we specify that, according to the General Data Protection Regulation, the withdrawal of consent does not affect the legality of the processing carried out on the basis of consent before its withdrawal.

4. Authorized Persons and Data Recipients

Personal data can be transmitted to the data subject, the representatives of the data subject, as well as to advertising, marketing, courier agencies, which are bound by the obligation to comply with the provisions of the EU General Regulation on the protection of personal data, processing your data under conditions security and only based on the Operator's instructions.

5. The need to process personal data

In the situation where you do not agree with the processing of your personal data for direct marketing purposes, as mentioned in this document for your information, the contractual relationship between you and LOVELY STARS SRL will not be affected in any way.

6. Rights of the data subject

As a data subject, you have the following rights exclusively with regard to your personal data, provided for by the General Data Protection Regulation:

1) the right to access data according to art. 15;

2) the right to rectify data, according to art. 16;

3) the right to delete data, according to art. 17;

4) the right to data restriction, according to art. 18;

5) the right to data portability, according to art. 20;

6) the right to object, according to art. 21;

7) the right not to be subject to an automated individual decision, including profiling, according to art. 22;

8) the right to address the National Authority for the Supervision of the Processing of Personal Data and justice.

We mentioned that, according to art. 7 paragraph 3 of the General Data Protection Regulation, you have the right to withdraw your direct marketing consent at any time.

To exercise these rights, you can send a written, dated and signed request to LOVELY STARS SRL, str. N. Titulescu 121, bl. 2, sc. 2, et. 6, ap. 60, sector 1, Bucharest, or by email loveandstarsjewels@yahoo.com . Also, in the case of communications sent by email or sms, you will have a link at hand that will allow you to automatically unsubscribe from this type of messages.

The personal data operator guarantees the fact that it processes your data under legal conditions, at the same time implementing appropriate technical and organizational measures to ensure the integrity and confidentiality of the data according to art. 25 and 32 of the General Regulation on data protection.

 

7. Device data

Data related to your visit to the site is automatically collected. These data may include some or all of the following: data related to the type of device used (smartphone, tablet, laptop) – its location, IP address, type of hardware equipment, information about the time interval as well as the date the website was used our, the screen resolution, data about the operating system and the browser used.

The data about the type of device used, the browser and the screen resolution are automatically collected by Google, and they are used by us to optimize the way the website pages are displayed for different types of devices - the data is anonymous and cannot be used to identify you as an individual.

13. Cookies Policy

We use cookies to improve the use and functionality of our site and to better understand how visitors use our site, as well as the tools and services offered.

Storing cookies on your computer provides an easy and convenient way for us to personalize or improve your experience on our site and make your next visit more pleasant.

Our cookie policy describes the types of cookies and other similar tracking technologies that we and our partners use when you visit or use the site loveandstarsjewels.com

• What is a cookie?

A "cookie" ("browser cookie", "HTTP cookie" or "internet cookie") is a small file, consisting of letters and numbers, which can be stored on the user's terminal (computer, mobile or other device from which the Internet is accessed). The cookie is installed through the request issued by a web server to a browser (eg: Internet Explorer, Chrome, Safari) and is completely "passive" (it does not contain software programs, viruses or spyware and cannot access the information on the hard disk the user). The duration of existence of a cookie is determined.

Cookies are considered standard for most current browsers and are widely used both to enable the provision of online services and increase their efficiency, and to provide information to the providers of these services about your experiences while browsing the site. When you use these online services again, your browser sends previously stored cookies back to the online service. In this way, the online service recognizes you and remembers important information about you that helps it personalize and facilitate the experience it offers you, for example by remembering your saved preferences.

We and our partners also use other technologies, including data stored on your web browser or device, identifiers associated with your device, and other software applications for similar purposes. These include the following:

- Pixel tags: "Pixel tags" (also called web beacons or pixels) are small code files installed on (or requested by) a web page, email address, application or advertisement that collect certain information about your device and your browser and how you interact with them. This information includes, for example, your device type, operating system, browser type and version, website visited, time of visit, website that redirected you, IP address, whether you opened an email or clicked on an advertisement and other similar information, including the small text file (cookie) that identifies the device. Through pixel tags, certain third-party companies can set and read cookies on a domain not operated by them and collect information about visitors to that domain, usually with the permission of the domain owner.

- Local storage: This generally refers to other places on a browser or device where information may be stored by websites, advertisements or third-party companies (eg local storage and HTML5 browser cache) .

- Device identifiers: We may also collect your IP address, unique device identifier or create a unique device fingerprint (this is a unique combination of various information on the device so that we can identify it), in order to identifying your device. We may then use this information in a similar way to cookies.

In this policy, we refer to all these and similar technologies as "cookies". These technologies may be used to recognize when your device performs operations. For example, they may recognize when you visit pages on our site or other sites, use parts of an application, or open emails we send you or links in technologies.

• Why cookies are used on the Site

This automatic data storage technology is used to collect information such as: browser type, operating system, etc. We use cookies to improve the use and functionality of our website and to better understand how visitors use it.

Our cookies allow the timely identification of users who have visited our site before, without compromising personal data. In order to offer you the best services, we will use both "permanent" cookies and "session cookies".

Permanent cookies serve to offer you a better navigation on our website.

Disabling these cookies does not affect the possibility of using the site.

The data stored in the session cookies are valid only for your current visit and offer the possibility of full use of the services available on our website.

Although the cookies used by the Site change from time to time as we improve and update the Site, they generally fall into the usage categories below:

a) Strictly necessary cookie modules

These cookies are essential for the provision of services specifically requested by website visitors. Without them, the websites cannot function and cannot provide the requested services.

b) Cookie modules necessary to improve performance

Preferences: We use cookies that help us remember certain information about your choices and preferences, such as your region, language or display settings, and what you have seen or done on the Site to improve your experience using the site. We may also use cookies to store information about your preferred audio or video settings (eg text size, font, resolution, etc.). This helps us to show you appropriate options when you visit the Site again and to provide you with a personalized browsing experience.

Many of the features above can work without these cookies. However, your experience may suffer and you may need to specify your preferences for each individual visit.

c) Analysis and research: We use cookies to collect information about how you interact with the Site, thus helping to understand and analyze how you use it, in order to improve it. For example, they help us understand and analyze which pages are the most visited and identify problems you might encounter. In other words, they allow us to discover and analyze certain patterns of use of the Site, to analyze general traffic and to understand the ways in which you interact with the Site.

Sometimes we may collaborate with certain partners to better understand and analyze how you interact with the Site; they may store analytics and research cookies on our behalf. For example, we use third-party analytics providers, such as Google Analytics, to help us evaluate and report use of the Site. These companies may set and read their own tracking technologies to collect information about your online activities.

Without these cookies, your experience may suffer.

d) Advertising cookie modules

Advertising, insight and measurement: We and our partners use cookies to collect information about your visit and how you use the Site to display advertisements for companies and other organizations that we or our partners believe may be relevant to you when you use the Site, but not only. This is done based on your use of our Site and other sites. For example, we and our partners can form an opinion about you based on what you've viewed on other sites and use this to show you ads that we think are relevant to you. These types of ads are called “ interest-based advertising". We and our partners also use cookies to measure the effectiveness of advertising campaigns. For example, we and our partners use cookies to record how many times an ad is shown and to measure how often users click on or view ads. We work with third-party partners who set their own cookies for this purpose. For example, our advertising partners may use cookies to provide you with personalized advertisements based on preferences expressed while using the Site or other online services operated by third parties, to determine whether you have seen a particular advertisement before (thus preventing re-display it), as well as for other legitimate business purposes.

We and our partners may match any of the information we collect through cookies and other technologies (such as browser history):

- with information you provide; and

- with information we obtain from other sources, including online and offline data providers (such as demographic and interest-based data); and

- when you agree to this in accordance with your privacy settings on social media sites, with information we obtain from social media sites (such as your use of the site or to your posts, messages or comments on that site).

Another classification between cookies is made according to their source: "primary" cookies or "third party" cookies. "Primary" cookies are created by the site you are visiting, and "third party" cookies are created by a site other than the one visited. The lovestarsjewels.com site allows third-party cookies only from sites approved by the company.

• Who places cookies on my device?

As the operator of the Site, the company can store cookies on your device. These cookies are so-called "own cookies". It is also possible that one of our partners places certain cookies on your device when you use the Site (eg when you visit a page with embedded content, for example, from YouTube or Facebook, or social network widgets such as the Facebook "Like" button). These are called "third-party cookies" and are used to provide services to us and others.

We have no control over third-party cookies and, due to the way they work, cannot access them either. Cookies can only be accessed by the company that created them. In this regard, please read the privacy policies of our partners to ensure that you agree with the way they use cookies.

• How can I manage cookies?

You can reconfigure the desired level of privacy in your browser to block all cookies; however, this could seriously affect your browsing experience as many web pages may not work properly. Your browser may allow you to delete all cookies after closing it. However, this option deletes permanent cookies that could store your preferences and personalized settings on the web pages you visit regularly. However, you can keep the cookies you want because your browser may allow you to specify which websites are always or never allowed to use cookies.

You can find further details on how you can delete cookies or how you can manage cookies on different internet browsers by accessing the links below:

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari web.

To learn more about how you can disable Google Analytics tracking (which uses cookies and your IP address), click here .

• Policy Updates

From time to time, we may change our privacy policy to reflect technological, legislative or operational changes, and for any other reason we deem necessary or appropriate. Any such changes will be effective upon publication of the updated policy. We advise you to frequently refer to the "effective date" above to ensure that you are aware of the date the policy was last updated and to better understand the nature of your interactions with the Site.

• More information

If you have any questions about this policy or our privacy practices, please contact us at:

E-mail: loveandstarsjewels@yahoo.com

Website: loveandstarsjewels.com